To help provide high quality, responsive service to our customers
At the Royal Borough of Kensington and Chelsea, we put local people and businesses at the heart of everything we do, working in partnership with them to deliver quality services that are responsive, effective and efficient. Committed to acting with openness, honesty, compassion and humility, we aim to listen and understand in a respectful way, encouraging involvement and responding to the needs of all our communities.
In this important role, you will lead and manage internal projects and undertake the research, analysis and implementation needed to improve service delivery and drive change. Appointing and managing internal and external stakeholders and consultants to assist with delivery, and fostering broader engagement and teamwork, we also expect you to manage legal, procurement and contractual information .
Other key responsibilities will include designing and proposing business development strategies, initiating processes for performance frameworks and monitoring transparent information management that supports asset management and capital delivery teams. . We also expect you to oversee training sessions and produce manuals and support notes for any new systems or processes introduced as a result of internal projects.
Please refer to job description for more information.
With a project management qualification such as AGILE/PRINCE2, or the ability to demonstrate equivalent knowledge gained through experience, you will be prepared to work in a high-pressure environment with rapidly changing goals. It is essential that you have evidence of individual, team, department and organization-wide program delivery, and leadership and management experience, to achieve successful change and performance improvement.
We are looking for operational experience in public sector housing or a similar environment, and the expertise to manage a diverse workload while keeping abreast of multiple tasks. Good negotiation skills are essential, as is a willingness to work on one’s own initiative, to create and drive forward ideas with enthusiasm and a genuine desire for change and success. Tactful and able to establish good working relationships with a wide range of people, you will also have excellent computer, administrative and organizational skills.
Please apply online explaining how you meet the requirements set out in the Person Specification and Job Description. Resumes alone will not be considered for this role.
We reserve the right to close this position early if we receive a large number of suitable candidates.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
We engage our staff with a variety of types of learning, including face-to-face and virtual learning, as we want to ensure that our staff understands our values and behaviors, develops their skills and grows their careers.
This position is covered by the Fluency Duty as outlined in the Code of Practice on English Language Requirements for Public Sector Workers.
We do not accept speculative resumes from any source.
Please note that we will primarily contact candidates via email throughout the recruitment process, please monitor your junk/spam folder as emails generated by our system may be assigned to these folders by your email settings.
If you are having difficulty with the recruitment application process, please contact the recruitment team via email: [email protected]